While stuck in the Phoenix airport, I went on the US Airways web site to file a complaint. You can’t just send them an e-mail; you have to fill out an excruciatingly tedious form with[…]

Bad in every way.

And now I get to live in the Phoenix airport. Which is great. For breakfast I’ll eat cinnabuns and for lunch quesadillas from the blue burrito grille and then, at night, I’ll cozy up to[…]

Today I am moderating a panel for AAN about blogging. People keep coming up to me and asking me if I’m ready. and I say, “for what?” So, clearly not so much.It’s Ok because I[…]